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Extra sim

haylea02
Explorer

‎26-06-2023 07:13 PM

So my home broadband has gone kaput and I can't get an engineer for 4 days.... Bought a 5gb SIM card from Amazon.. popped it into my tablet and the service is terrible...

I am trying to add the SIM to my EE account so I can see if I'm actually using the data but can't see how to do this..

Any suggestions please??

Thanks

Haylea

 

0 Helpful
4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

‎26-06-2023 07:17 PM

In your online MyEE try Menu > A/c Settings > Add an A/c.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
haylea02
Explorer
In response to XRaySpeX

‎26-06-2023 07:24 PM

Almost a thumbs up... Adding account... Put the phone number in on the packaging... We sends a text..😭😭😭. The SIM card is not in a phone...it's in a tablet😭😭

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to haylea02

‎26-06-2023 07:27 PM

Can't you put it in a phone?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to haylea02

‎26-06-2023 08:43 PM - edited ‎26-06-2023 08:44 PM

You may continue using your device but you just can't register it to MyEE if it can't read texts.

  1. Use Fast Top Up online with a UK bank card. You don't need to login or register anything. All you need is your mobile no.
  2. Go to http://add-on.ee.co.uk/status from the device will tell you your usage & credit.
  3. Go to http://add-on.ee.co.uk/purchase from the device to buy add-ons.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful