EE APN applied, connected but no data

[ChrisMinto]

Hi, hope someone can help

I have a contract EE SIM (tested and working in EE modem).  I've put it in a Teltonika TRM240 USB modem with aerial.  It connects to EE LTE, the access point is applied, but no data is passed to the PC.  What's the last step to make this a success?

Attached is the profile from an AT command tester and the view from Windows showing we have connection?  Why no data... What am I missing!

Thanks!!

 

[XRaySpeX]

Can't read that. Post just the page with the APN settings. I think I can just see the APN name.

[ChrisMinto]

Thanks @XRaySpeX , the APN details I've used are:

• Name EE Internet
• APN everywhere
• User eesecure
• Pass secure
• Authentication PAP

Appreciate the help.

[XRaySpeX]

Looks OK!

[ChrisMinto]

Yes! And it reports the APN is applied (which it doesn't if I mod it).  So why no internet? Is there something special EE need to do if it's not one of their modems? Or is there another step I need...

[XRaySpeX]

@ChrisMinto : No, you can put an EE SIM into any mobile router.

Perhaps post those 3 pix individually & bigger & I might be able to see them & glean something.

[ChrisMinto]

Sorry - I see you can't zoom in - here they are individually - the AT tester is the key one I think.

[ChrisMinto]

Still no success - spoke to the hardware manufacturer Teltonika who suggested that some providers placed the connections in a "private network"  - the problem appears to be SIM side. 

Any suggestions? 

[Matt_124]

Try retyping the password and then changing the IP Type to IPV4 to see if that changes anything?

[chistery]

Can you change the wifi to public?

Something like...

https://support.microsoft.com/en-gb/windows/make-a-wi-fi-network-public-or-private-in-windows-046011...