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EE APN applied, connected but no data

ChrisMinto
Investigator
Investigator

Hi, hope someone can help

I have a contract EE SIM (tested and working in EE modem).  I've put it in a Teltonika TRM240 USB modem with aerial.  It connects to EE LTE, the access point is applied, but no data is passed to the PC.  What's the last step to make this a success?

Attached is the profile from an AT command tester and the view from Windows showing we have connection?  Why no data... What am I missing!

Thanks!!

1000014271.jpg

26 REPLIES 26

Hi @chistery, It shouldn't be...  The AT records show the IP address of the modem as 10.192.4.151  Anything on my LAN is on 192.168.8.x

chistery
EE Community Star
EE Community Star

With the Ethernet connected what does a "route print" show for the network 0.0.0.0 as a gateway? a 192. or 10. address?

It's set to the Modem - 10.149.78.189 and the interface as 10.149.78.188 both before and after connecting the LAN - so that seems correct. @chistery 

Ali_A
EE Community Support Team

I believe you're running WIn11 @ChrisMinto ?

Ideally what you are looking to do is have the priority set for internet to come from the USB modem. 

If you have Win11 pro you'd go into control panel, network & Internet, then drill in until you get to the IPv4 settings. 
If you click the advanced button look for a checkbox marked Automatic metric. 

Uncheck that on the wireless nic and set the value to 5. 

Come out completely and then do the same for the wired adapter but set the value to something greater, like 20. 

This should cause Windows to prefer your wireless connection over the wired one, while you're connected to LAN. 

Ali

Nice idea @Ali_A , @chistery but unfortunately no joy.  I did this for my wired LAN (20) and the wireless (5) (and rebooted) but as soon as I connect the LAN it drops out.  If I disable the adapter it comes back... 

I finally got there.   I did some deeper searching now I had an idea - this turfed up some options on editing the registry to prevent it switching https://answers.microsoft.com/en-us/windows/forum/all/data-trough-4g-mobile-broadband-connection-blo...

But I found something simpler - editing the group policy to prevent it switching 

https://learn.microsoft.com/en-us/windows-hardware/drivers/mobilebroadband/understanding-and-configu...

This is pretty simple:

GPEDIT

Computer Configuration > Administrative Templates > Network > Windows Connection Manager

Edit "Minimize the number of sumulateanous connections to the internet" and disable that control.  

It then lets the ethernet and USB internet work in harmony... 

 

Phew - a long haul.  Thanks all for the assistance!!

 

Ali_A
EE Community Support Team

That's great news @ChrisMinto 

Glad you've been able to get this working with LAN still connected. 

Thanks for coming back to us with an update and the steps you took to get there! 

Ali