cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Data only sim use in Europe

SimonR999
Visitor

Hi, I have about 50gb left on a data only sim in a mifi unit which is valid until October.

We are going to Europe next week for about 3 weeks…how much of my remaining data will I be able to use?

Thank you!

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@SimonR999  As this is a pre pay data sim I would imagine it falls under the same rules as pay-as-you-go and you’ll be able to use up to 25Gb per monthly cycle.  Your monthly cycle will be from when you activate the sim to 30 days after activating then it starts again.   So if your 3 weeks away are within that monthly cycle it’s 25Gb but your 3 weeks away might fall over your monthly cycle so you’ll get say 25Gb for 2 weeks and 25Gb for the last week.      Perhaps one of the EE team can confirm this.   

 But what is your monthly allowance your allowed to use as these preloaded data Sims have a set allowance out of the whole allowance that you can use per month and this would still apply.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

@SimonR999  As this is a pre pay data sim I would imagine it falls under the same rules as pay-as-you-go and you’ll be able to use up to 25Gb per monthly cycle.  Your monthly cycle will be from when you activate the sim to 30 days after activating then it starts again.   So if your 3 weeks away are within that monthly cycle it’s 25Gb but your 3 weeks away might fall over your monthly cycle so you’ll get say 25Gb for 2 weeks and 25Gb for the last week.      Perhaps one of the EE team can confirm this.   

 But what is your monthly allowance your allowed to use as these preloaded data Sims have a set allowance out of the whole allowance that you can use per month and this would still apply.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Jon_K
Former EE Employee

Hi @SimonR999.

 

Welcome to the community.

 

@Chris_B's answer is absolutely correct 🙂

 

Jon

EssexBoyEE
Ace Contributor
Ace Contributor

Just to add, OP mentioned Data valid till October, these PreLoaded Data Sims fall under the same Usage Hibernation as the PAYG 6 Month Rules (maybe 90 Days on these) so will need to be used here and there before the Data Expires.

Jon_K
Former EE Employee

Thanks for the additional info, @EssexBoyEE 🙂