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Cannot access Microsoft Remote Desktop (RDP) over EE mobile data connection

Tsf
Visitor

‎11-12-2023 08:54 AM

Hi

I cannot get RDP access when tethering my laptop to my EE 4g phone. 

Here is the situation.

1. When I tether my phone (EE 4g) to my laptop, RDP access is NOT available.

2. When I tether a colleague's phone (O2 4g) to my laptop, RDP access is immediately available.

Is EE blocking the port 3389 needed for RDP access? Can I do anything about this?

Thanks

 

 

 

 

0 Helpful
1 REPLY 1
James_B
EE Community Manager
EE Community Manager

‎11-12-2023 11:26 AM

Hi @Tsf,

Welcome to the EE Community. 🙂

I'd recommend contacting Technical Support so a member of the team can take a detailed look at this for you.

They'll be happy to help.

James

0 Helpful