Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

5G INTERNET IS A JOKE

szeryff
Investigator
Investigator

‎25-07-2022 01:19 PM

paying 55 pound every month and my speed now looks like now, signal 2 of 5 for 5g and 4g Screenshot_2022-07-25-13-15-38-48_be80aec1db9a2b53c9d399db0c602181.jpg

0 Helpful
4 REPLIES 4
szeryff
Investigator
Investigator

‎25-07-2022 01:20 PM

same speeds and high latency thru wireless or ethernet cable, on phones and pc same situation, router is 5g 2021

location east preston.

0 Helpful
Chris_B
EE Community Star
EE Community Star
In response to szeryff

‎25-07-2022 01:42 PM

@szeryff  Too see if there is a network issue in your area have a look at THIS and then click the check status tab. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
szeryff
Investigator
Investigator
In response to Chris_B

‎26-07-2022 02:33 PM

just called ee  and for last 2 hours has been connected thru 4 different ee personel(tech , maybe) and after 2 hours they asking me about 3 speed tests..... when from start of conversation i told  them i have maximum 10mb on download which is 1000kb/s or 1 megabait and upload speed 0.5 megabit which is 500kb/s  and i done like 100 tests already.....

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to szeryff

‎26-07-2022 03:25 PM - edited ‎26-07-2022 03:28 PM

Hi @szeryff,

 

Did the Network Status Checker show any problems in your area?

 

Did technical support advise what the next steps would be to look into your issue?

 

James

0 Helpful