4gee WiFi mini help

TT52
Investigator
Investigator

‎06-09-2022 03:36 PM

My Hitachi smart TV won't connect to my 4gee WiFi mini, it's finds it but won't connect when I put the password in, the TV does connect to a WiFi hot spot on my phone, I've try'd changing to 5gz from 2.4 that hasn't worked and I've also spoke to customer support who were unable to help... I am at this point tearing my hair out...please can anyone help..Tia..

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16 REPLIES 16
TT52
Investigator
Investigator
In response to James_B

‎07-09-2022 08:30 AM

No I haven't, I will give it a try.

Thank you.🤞

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James_B
EE Community Manager
EE Community Manager
In response to TT52

‎07-09-2022 08:32 AM

No problem @TT52 🙂

Please let us know how you get on.

James

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TT52
Investigator
Investigator
In response to James_B

‎07-09-2022 08:35 AM

Will do.

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TT52
Investigator
Investigator
In response to James_B

‎07-09-2022 11:00 AM

It didn't work 🤦

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James_B
EE Community Manager
EE Community Manager
In response to TT52

‎07-09-2022 11:53 AM

Thanks for letting me know @TT52

I'd recommend contacting the manufacturer for further troubleshooting. You should be able to find contact details in your user guide.

James

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TT52
Investigator
Investigator
In response to James_B

‎07-09-2022 11:56 AM

Thanks for your help 

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James_B
EE Community Manager
EE Community Manager
In response to TT52

‎07-09-2022 11:58 AM

No problem @TT52

I'm sorry we couldn't find a solution in the community. Please let us know if you get it sorted.

James

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