4g wifi mini nat sticted

[Rach3980]

Hi I bought mini hotspot hub for my caravan when I go an play on xbox it says the nat type is stricted how do I fix this please 

[Leanne_T]

Hi @Rach3980 

Thanks for coming here. 

Can you connect other devices? 

If so, please give us a call and our tech gurus will get this looked into for you. 

Leanne.

[XRaySpeX]

You are finding yourself up against a limitation of EE's mobile network. The EE mobile network uses Carrier Grade NAT (CGNAT) resulting in a double NAT, which games consoles often object to, which means you don't get your own public IP address but share it with other users. So you can't be uniquely id'ed on the Net & therefore your LAN cannot be addressed from outside for unsolicited accesses. This is unlike fixed BB. 

If this occurs there is nowt you can do to avoid it.

IMHO EE the mobile network is not really suitable for gaming.