03-05-2026 10:01 AM
Hi, new to this - my mini hub starts OK flashing green but after about 10 seconds the light goes off. Broadband stays connected. Battery fully charged. I've reset it but no difference. Is this normal please?
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03-05-2026 11:32 PM
It's a battery-saving feature; the status lights can be checked by pressing the power button and they will come back on for a short period.
03-05-2026 01:24 PM
Hi @Kervoas,
Welcome to the EE Community
It depends on which exact model you have, but in most cases with our hubs during the initial start up it will flash the lights and then once it gets connected the light will turn solid or go off entirely depending on model and settings.
So if its only flashing during start up and then just functions as normal once it stops then that is normal yes.
Alex
03-05-2026 05:28 PM
Thanks, on the box it says its model EE72E. Seems odd to me that the light goes off so soon when battery is fully charged and/or plugged in. The light on my EE smart hub which is to be replaced by the 4g device stays on so you know it's connected and working OK.
03-05-2026 06:27 PM - edited 03-05-2026 06:35 PM
The EE Smart Hubs are mains powered. So the lights remain on all the time. The 4GEE WiFi Mini is battery powered.
03-05-2026 11:32 PM
It's a battery-saving feature; the status lights can be checked by pressing the power button and they will come back on for a short period.