4GEE WiFi Mini Lost password

[Bkenobim]

Hi all

The wifi password has been lost and the only instructions i can find online tell me to login to the 4GEE WiFi Mini router and change the password. But I'm not sure how I can login to the router if I'm not connected to it first??

Any suggestions is very appreciated

Thanks

[XRaySpeX]

Connect to it by USB 1st.

[Bkenobim]

Thanks for the message  Do I need to download some EE software to do that? Plugging it into my laptop didn't auto boot anything. Couldnt see a way of connecting.

[XRaySpeX]

It should come up with a notification to offer to load a Web Connection Drive & then install itself from the device itself. When you connect you should see it listed under the "Safely Remove Hardware" icon.

[emmaunel1]

please i have problem with my mini wife i lost the back cover and i dont know the password in mind pls any help pls 

imei number xxxxxxxxxxxxxxxx

[emmaunel1]

it not working that why let just give our code so you will help as 

[XRaySpeX]

@emmaunel1 : This user discussion forum does not keep pwds of devices. You could try to raise this with CS. They might have access to a record of them but I doubt it.

[Christopher_G]

Hi @emmaunel1 

If you're unable to change to code following the instructions above, try speaking with our customer service team who may be able to help.

Chris