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Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

James_B by • EE Community Manager
  • 1187 Views
  • 24 replies
  • 8 Helpful

Resolved! Follow up on my Application

Hi, I hope you’re doing well.I recently applied for the Customer Service Advisor role at BT Group (Belfast) and completed the SAPIA AI and video interview on 10 March. I just wanted to kindly follow up, as I haven’t yet received an update regarding m...

harsh_ee by • Explorer
  • 169 Views
  • 4 replies
  • 1 Helpful

Resolved! Pension scheme EE

I worked for EE from 2017 to 2021 i am trying to locate who my pension is with as the company I thought it was have no record of me is there anyone I can contact about this as I have changed address since I worked there.

babsbrid by • Investigator
  • 107 Views
  • 1 replies
  • 1 Helpful

Resolved! How do I contact HR

Hi,I am am ex employee trying to contact HR. I need a number or email address, is someone able to help please 

Shan66 by • Visitor
  • 107 Views
  • 1 replies
  • 1 Helpful

Comparethenetworks.com SCAM

Hi, hope this is the correct place for this...I know this is an EE forum - I am with EE but hoping for some community advice.  My partner was cold called by a business called comparethenetworks.com who claimed to be a 'partner' of 3 mobile.  They cau...

Nixy1 by • Visitor
  • 9169 Views
  • 19 replies
  • 8 Helpful

Resolved! Awaiting HR Reference

Hello team, my new job HR has sent an email to EE HR to complete my referencing since last week but no response yetHere is the email address I gave to them "hr.administration@ee.co.uk" which I believe it is the right one. Can someone look into it ple...

Sherif4 by • Investigator
  • 4187 Views
  • 28 replies
  • 4 Helpful

Resolved! EE Referance for new job

Hello, I worked for EE some time ago but I left to care for my disabled son. I'm looking to start working again but as it's work in a school I am requiered to give a referance from my last place with paid work. The person in charge of Admin at the sc...

Dante92 by • Visitor
  • 111 Views
  • 1 replies
  • 1 Helpful

Resolved! Employment reference

Hi,I am a former EE employee from 2022-2023 and have been trying to get in contact with HR to get my documents for a new job. I have emailed twice and heard nothing back

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