General Chit Chat

Resolved! Payslip

Hello, I'm new to EE (worker). I need to know how to access my payslip. Much appreciated.

EE sent me a text about a complaint

I’ve just received a text from EE stating that I had contacted them to make a complaint and that my case had been closed and they gave me the case number. Only problem with that is that I never made a complaint to EE I’ve tried to use the case number...

Positive Feedback and Praise

I'd like to send some positive feedback for Ethan in Tyneside. He was superb today, especially as I manage the account for my 'elderly' parents.He's rolled multiple various contracts into one and given us a great deal - Thank You Ethan!!Can any commu...

Resolved! Missing items from gaming bundle

Hi o spoke with someone on the phone who told me to email bhneegaming@waibpay.com to ask about the missing game pass and 70 pound we game card that was missing from my bundle but the email has just bounced back. does anyone know if that’s the right e...

Resolved! Ex employee

Hey I’m an ex employee of ee and I believe I’ve been underpaid on my final payslip.Could I please get a contact to HR/payroll so I can get this sorted

Broadband service for a scout group

Hello!I’m one of the trustees of my local scout group and we’re looking at options for provision of WiFi at our HQ; do EE do any services specifically for charities? Thanks!

Charity request

Hello, Myself and my two sisters are running the London Marathon in April 2025 to raise money for Alzheimer's Society. We are aiming to raise at least £6000 by doing a number of fundraising activities, including a charity garden party and charity fun...

Why does EE not look after it’s loyal customers

Hi have been a EE customer since the birth of EE , I was with orange & T mobile before that I have been a customer for 12 years , & EE don’t reward its loyal customers.I have a £5 loyalty discount EE contact centre asked were I got that from & any n...

Amazing experience with Lawrence from CS team

I’m not sure if this will ever reach the kind gentleman who helped me with my query on 26/11/24. But I’d just like to say thank you for making it so easy for me to upgrade my phone & plan as well as answer every question I had. Mind you, I had lots a...

Staff feed back

Thank you so much to Amanda doing customer service she was really helpful and kind and provided us with all the information we needed