Live chat

MW-25 · ‎18-08-2024

hi all. Can anyone help, does EE have a live chat or a live chat link anyone can send? Have had a look on forums and EE app and unable to find anywhere. Been on hold on the phone 3 times for 1 hour + (which is fine I understand they’re busy) but I’m sure my issue could be resolved very quickly.

Thanks all

Northerner · ‎18-08-2024

Hi @MW-25

Look under the help option of the app.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

XRaySpeX · ‎18-08-2024

But only for contracts, not PAYG.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Rach_H · ‎19-08-2024

Hi @MW-25

Welcome to the Community!

If you let us know a little more about your query then we might be able to help you here. We do have a chat service in the EE, but @XRaySpeX is correct; you won't be able to use this if you are on a Pay As You Go plan.

Rach