Ex employee shortfall letter

[Wishes_20]

I have received a letter in the post stating I am entitled to a shortfall payment as I was part of the 'buy holiday' scheme between 2018-2022 where the pay temporarily dipped below National minimum wage. It's asking me to fill in a form to claim this but no form was included, also the contact email looks a bit suspicious [email protected].  My old employee number and my full name is on the letter.

Could someone please confirm if this is a scam?

[Tarann71]

I received the shortfall letter. I replied with the information the required from the letter. I spoke to hr and they took my email address.

The reply i got from payroll was to say i owed ee money ( i knew nothing about this) . And nothing mentioned about the short fall.

I hope this makes sense

[Ali_A]

Hi @Tarann71 

We don't have access to your information here at the community forums. 

I'd recommend getting back in touch with HR team who'll be able to look into the details of the email you've received. 

Ali