Ex employee shortfall letter

[Wishes_20]

I have received a letter in the post stating I am entitled to a shortfall payment as I was part of the 'buy holiday' scheme between 2018-2022 where the pay temporarily dipped below National minimum wage. It's asking me to fill in a form to claim this but no form was included, also the contact email looks a bit suspicious [email protected].  My old employee number and my full name is on the letter.

Could someone please confirm if this is a scam?

[Katie_B]

Hi @Wishes_20. 

I have sent you a private message to get this looked into further. 

Katie

[Vortigern1982]

I got the same letter and it had my employment number on

Is this a scam 😞

[Vortigern1982]

@Wishes_20  is this genuine?

[garybs29]

If it's got employee numbers on it either it's not a scam or they've had a data breach

[Peter_W]

Thanks for flagging this too, @Wishes_20.

I've also popped you over a private message with a few more details on how we can get this checked out!

Peter

[Regross]

I also have had the same letter, also minus the form, but has the correct employee number.

Seems odd the amount of info the letter asks for including N.I number.

What's the best course of action to take? 

Thanks 

[Katie_B]

Hi @Regross. 

Thanks for coming here. 

I have popped you over a private message. 

Katie

[Vortigern1982]

Hi 

I have called HR and the letter is legit so all good

When you speak to them they confirm your details and confirmed some one will be in contact via the email address on the letter.

The response you get from here is to call HR any way

Thanks

[Katie_B · Accepted solution]

Morning everyone, 

I have received confirmation this morning that the letter is legitimate. 

Thank you @Vortigern1982 for also providing an update. 

Katie 🙂