03-01-2024 01:58 AM
What kind of ‘worldwide mobile operator’ shuts for 12 hours a day? Why are we paying this?
My Dad is in hospital and I cannot contact him thanks to the ridiculously bad customer service.
Not been anything like the same since BT bought them
03-01-2024 01:54 AM
Is anyone one else finding it impossible to contact EE? It’s customer service has gone downhill so fast, they simply do not offer value for money.
I've been in hospital in a coma, they’ve cut me off, I’ve paid them, and 12 hours later I have no service.
Do not renew your contract. Their coverage is **bleep**e too in my area.
03-01-2024 02:03 AM
Absolutely shocking, and I’ll be posting this elsewhere. They are terrible. You cannot speak to anyone after 8.00pm. I was told my position would be resolved within 2 hours. 10 hours later, it hasn’t been.
i would never use this company again and have pulled my businesses’ contract from thek
a ducking joke
03-01-2024 02:04 AM
You need to do so much better. You’ve completely ruined my evening. You can’t even speak to anyone, at all. **bleep**?
03-01-2024 02:05 AM
When im calling you because you cut me off, despite me paying you, that just doesn’t cut it. Your customer service is a joke, I’m afraid. I’ll be cancelling my contract.
03-01-2024 02:07 AM
And alongside cancelling my businesses contract with you, I will tell everyone I can not to sign up to you. You should have people available 24/7, it’s not acceptable.
03-01-2024 02:09 AM
What, as long as it’s between 8.00am and 8.00pm???
Is this what you call customer service?
EE are a joke, I’m sorry.
03-01-2024 02:09 AM
Why can’t we actually speak to someone?
03-01-2024 02:39 AM
Christopher,
if EE thinks you’re bill is overdue and outstanding, then, even when you pay it, you still cannot speak to anyone from ee
it is a joke. You need to sort this out. I’m the the first person denied contact with a relative in hospital
03-01-2024 02:41 AM
Your service is just appalling. I paid today and my account not unlocked for hours. I pay you £2000 a year
im starting A Reddit and x account about how bad your customer services are.