Customer Service opening hours

[mikeyedmonds]

What kind of ‘worldwide mobile operator’ shuts for 12 hours a day? Why are we paying this?

My Dad is in hospital and I cannot contact him thanks to the ridiculously bad customer service.

Not been anything like the same since BT bought them 

[mikeyedmonds]

Is anyone one else finding it impossible to contact EE? It’s customer service has gone downhill so fast, they simply do not offer value for money.

I've been in hospital in a coma, they’ve cut me off, I’ve paid them, and 12 hours later I have no service.

Do not renew your contract. Their coverage is **bleep**e too in my area. 

[mikeyedmonds]

Absolutely shocking, and I’ll be posting this elsewhere. They are terrible. You cannot speak to anyone after 8.00pm. I was told my position would be resolved within 2 hours. 10 hours later, it hasn’t been.

i would never use this company again and have pulled my businesses’ contract from thek

a ducking joke

[mikeyedmonds]

You need to do so much better. You’ve completely ruined my evening. You can’t even speak to anyone, at all. **bleep**?

[mikeyedmonds]

When im calling you because you cut me off, despite me paying you, that just doesn’t cut it. Your customer service is a joke, I’m afraid. I’ll be cancelling my contract. 

[mikeyedmonds]

And alongside cancelling my businesses contract with you, I will tell everyone I can not to sign up to you. You should have people available 24/7, it’s not acceptable. 

[mikeyedmonds]

What, as long as it’s between 8.00am and 8.00pm???

Is this what you call customer service?

EE are a joke, I’m sorry. 

[mikeyedmonds]

Why can’t we actually speak to someone?

[mikeyedmonds]

Christopher,

if EE thinks you’re bill is overdue and outstanding, then, even when you pay it, you still cannot speak to anyone from ee

it is a joke. You need to sort this out. I’m the the first person denied contact with a relative in hospital 

[mikeyedmonds]

Your service is just appalling. I paid today and my account not unlocked for hours. I pay you £2000 a year

im starting A Reddit and x account about how bad your customer services are.