trying to cancel gamepass subscription but its directing me here help

gooservi
Visitor
 
1 REPLY 1
FIZZYLP
Skilled Contributor
Skilled Contributor

Hello @gooservi 

This is a rolling subscription, all that needs to do is turn off auto renewal.

If you tap the add-on in the My EE app (Go to Your plans & add-ons from the menu), do you see a yellow 'remove add-on' button?

if not please reach out to NEW EE to turn off for you. 

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