Community Activity
Where's the online chat to speak to someone?
I'm wanting to talk to someone about my account but there's no option for live chat any more and I don't want to phone. How do I access the live chat?
New ee sim only showing lte. Do i need to activate 5g
I've just been into the ee store and set up a new contract with ee. I've got the sim in and activated but I can't seem to get 5g? My data is only in lte. Do I have to activate 5g on my account? As i had to do that with giffgaff account previously? Th...
Sim change
Hello I've just switched to EE Sim only deal, I've opted to keep my old number, EE ha t say it may take up to the 11/06/2025 to make this happen, why so long I thought a day or so max, any way of speeding this up? thanks
WebSocket disconnection
The site online-go.com uses WebSockets to connect the browser to its servers. Since a week or so ago, these connections stop responding 20s after they are created and disconnect after another 20s. This happens every time.It always happens when conn...
Resolved! Alexa on EE HD VOICE
How does one set up Alexa on EE HD Voice handset?
International Calls from Abroad to UK
I bought the £3 Rest of the World add on so I can make calls from Qatar to the UK, but when I try to make calls I get a message saying I do not have enough credit to make the call. I am on the £10 Monthly Pack
Home Phone Plus
I have recently converted to EE broadband, including installing 2 home phones. I have installed it all, but am having a problem with the Home Phone Plus. If I receive a call, I can hear the caller, but the caller cannot hear me, no matter what I do...
Can’t buy eu pass in malta
Tried clicking link in text saying welcome to Malta. Does not let me buy an eu pass. Days I can get 1 for £15 but no link to buy it. Anyone any ideas?
Item has not arrived
Himy item has not arrived and I can’t get on to use tracker service, can you help?
leaving EE
Hi theremy contract with EE has ended (since early April) so I decided to transfer my number to a different provider using the PAC. My only worry is what happens to my "relationship" with EE. will it be canceled automatically since the number is no l...