Community Activity

Moving from BT to EE

Hi All I am concerned at my move from BT to EE as the phone call to upgrade to FTTP with BT went OK BUT the switch to EE has not gone through. The order was cancelled as no land line added. The EE order on line is not working as the system has not up...

Changed phone

I have moved sim to newer iPhone from old one and the phone isn’t getting a signal at all 

Jr93 by Visitor
  • 15 Views
  • 1 replies
  • 0 Helpful

Auto payments on PAYG

Can I ask when it comes to topping up with a debit card auto topping a subscription how well does it work for people?

Existing Friends and family discount

Hello,I'm have an existing 30% off friends and family on my current sim only plan and want to upgrade. At checkout, the discount changes to 50% off when I select a eligible plan - Sim only Unlimited Full Works (Discount Eligible Plan).  My question i...

knight by Established Contributor
  • 17 Views
  • 0 replies
  • 0 Helpful

EE TV app has stopped linking to my BT box

Since the latest EE TV app update, the app will not connect to my BT recordable TV box. I do not subscribe to any BT tv , but I was always able to select  freeview programs from the app and send the record request to the box remotely. Advice required...

Canol by Explorer
  • 77 Views
  • 4 replies
  • 2 Helpful

Resolved! How to pay overdue bill

Hello,I have a friend who, during her mortgage application process, discovered that she still has an outstanding EE bill of about £350 from November 2024. As she is not good in English, she asked me to help her contact EE for guidance on how to pay t...

Playstation 5 £70 EE Giftcard

Hello,I recently received my PS5 from EE, which comes with a 24 month PlayStation Plus subscription and a £70 EE gaming giftcard, however the gift card wasn't included in with the console, or the PlayStation Plus vouchers. Is there somewhere else I'm...

DavidB92 by Investigator
  • 2750 Views
  • 12 replies
  • 6 Helpful