Xbox game pass

[Jas1602]

Moved from Bt broadband to EE (was upgrading phone contract and was cheaper to move over) and was told I got Xbox game pass free for 12 months.

Just got an email from BT this morning to say it had been cancelled (I assumed it would just roll over as BT and EE are the same company)

how do I go about getting my free 12 months from EE?

[Bertosyoudos]

Mine appeared and I claimed it.

I can't remember where I looked but it is definitely there somewhere. 👍🏻

[gezwalker]

hi i have some issue with the link to get free game pass 12 months the link says service aint working right now try again ee working on it 

[elflash69]

am i entitled to xbox gamepass come over from bt to  ee buisest bundle 1.6gb or is it for phone

[Sheilamalpass]

Hi I had my ee WiFi upgrade for over 2 week and it came with a 12 months Xbox game pass but I had no message with a link to redeem my Xbox game pass so where do I need to go for redeeming my Xbox game pass?

[Linzi_H]

Hi @Sheilamalpass 

Welcome to the EE Community.

I'm disappointed to hear that 14 days have now passed and you still haven't received your text message with the activation link to get this set up. 

Is the Xbox add-on showing on your account?

If it is, have you tried to set this up by heading to www.ee.co.uk/xbox? 

Linzi 

[Sheilamalpass]

Nothing is showing to activate game pass at all

[Linzi_H]

If the add-on isn't showing on your account, then please contact us so we can help further @Sheilamalpass 

Linzi 

[Sheilamalpass]

I don't seem to get with it when I phone them

[Linzi_H]

Have you called us so we can make sure the add-on is in place for you @Sheilamalpass? 

Linzi 😊 

[Sheilamalpass]

No sorry I do not know the number