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Community Activity
TRANSFER OLD NUMBER TO NEW SIM
Hi, I got a new sim by accident and its connected to a card. could i please have that information transferred to my old number as I would love to retain that.I would really appreciate a swift response.Thank you.
Unable to manage my landline anymore.
When I was forced to join EE from BT I was able to manage my landline (digital) and set up "call protect" etc. Now when I login to my EE account and select "manage plans" only Broadband is available and not landline. Does anybody have any ideas befor...
Network keeps dropping in and out
Is anyone else having issues with their EE network dropping out and going to emergency calls only. I've tried sim cleaning, restarting fone, airplane mode but it keep happening never had this problem before and when I try to check the local network o...
Resolved! Smart hub pro - how to merge the WiFi chanels
Hi team!I finally got my 1.6gb fibre installed last night and so far; it’s looking very good - but I have one technical issue that I’d like some help with please. my HomePod isn’t working too great , it keeps buffering and not behaving - I’ve done so...
Is this a scam text?
I have received a text saying to activate my game box ultimate asking me to put a one time code in the link https://discover.ee.co.uk/p7z7f8Y4, is this legitimate.
Norton Security issue when trying to view compromised password
I've had a notification that a password has been found on the dark web.To view it I need to enter code to validate my email address. I do this, Norton accepts the code, takes me back to where I should view the password, but doesn't show me the passw...
remove item from basket
I have spent hours trying to remove a phone from the basket. I have not confirmed the order, but for piece of mind I would like it out of the basket. Tried looking at previous answers about using a pencil app? and clearing Google cookies(didn't wo...
Unable to make calls abroad with full works plan
I have a full works plan but have been unable to make outgoing calls in Australia (included in zone 1 roaming). I have data, have been able to send and receive texts, search online using data but when attempting to call 150 or any other calls, there ...
Resolved! Why was my last bill so high
Refund
Hi, I changed to EE broadband in July 2024 but my existing “Three” broadband contract ended on February 2025. The EE cold call sales told me EE would refund how much I have paid to “Three “ during this contract period. My “Three “ contract already f...
