Xbox game pass ultimate

[Fontak]

I bought a key on g2a and now I can't cancel my subscription, g2a technical support can't help me and the seller doesn't respond. Help me

[Northerner]

Hi @Fontak 

You'll need to speak to the seller if you have purchased a key you shouldn't have for an EE customer account.

Thanks 

[Fontak]

My English is not good and I can't communicate. Can I write by e-mail?

[Fontak]

the seller does not reply

[Leanne_T]

Hi @Fontak 

I am sorry we are unable to provide support if you you have purchased a subscription that is being billed to someone's EE/BT account.

You would need to contact the seller and open a complaint if this is not sorted for you. 

Leanne. 

[Fontak]

I filed a complaint on g2a.com. And the seller doesn't reply. What should I do?

[Leanne_T]

Hi @Fontak 

I am sorry we are unable to provide support if you are not an EE/BT customer. 

Leanne.