XBOX Game Pass

[Gmsbuds]

Why are you unable to redeem this online seems like it has been a issue for mk the now everytime you click add it and tick the T’s and C’s it just refreshes back to the original page please help or get sorted 

[UkzVortex98]

I have same issue or page would load 

[Gmsbuds]

Looks like it’s been going on for months with the posts 

[UkzVortex98]

it's like plan and Sub you can't see then on app or web don't do anything to fix 

[Gmsbuds]

@Leanne_T  @Christopher_G  anyone able to help with the above issue 

[Leanne_T]

Hi @Gmsbuds 

Thanks for coming to the community. 

Do you have a mobile or broadband account with the Game Pass included? 

Have you tried a different web browser? Are you connected to WiFi? 

Leanne.