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How to Order Wifi 7 router for gaming

Johngking
Contributor
Contributor

Hi there i am on the 900mbps package with the smart hub plus, but i want to get the new wifi 7 router, especially as it is compatable with my PS5 pro and for any future devices that support this. However my account online says i can add wifi 7, but when i click on it, it only shows my package i am on and no option to add wifi 7, i l know you get it as standard on the 1.6gbps package but i dont want to order that package as it will extend my contract.

I just want to add on the wifi 7 router for a monthly price or outright buy one as i also have seen them on ebay for about £100, if anyone can point me in the right direction on how to get the router from ee as i am not getting the option for it on my account and if the ones for sale on ebay will work once i plug it in, no need to ring ee and get it activated?  Just plug and play that would be great as i always though you could buy the router outright from your supplier.

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

You need to call CS & order it.

The ones on eBay are EE property.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

You need to call CS & order it.

The ones on eBay are EE property.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Johngking
Contributor
Contributor

Ok thanks.

Hello 

Question if the routers on eBay belong to EE why are they being sold openly?

@daffyduck000 : Obviously unlawfully!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP