Please can someone help with actually getting this sorted. My gamecard is not working and I keep getting an error message when going to purchase i have made calls and sent emails and nothing. This is becoming a joke.
You've done the right thing in contacting our Customer Support team. They fill in a form that is sent to an offline team to look into, who try and fix it for you.
This has been going on since Christmas day. I haven't heard as much as a boo from anyone. Clearly 48hrs is a lie. I have now filled in a complaint form, no doubt I won't hear anything from that either
