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Cannot purchase or add Playstation Portal

CCR1
Visitor

I've tried numerous times either adding a playstation portal to my account to pay monthly or even outright adding it to the basket to check out. 

Each time it says having trouble logging me in, even though I already am. Messages also states it is an EE problem and contact us. 

Issue is, nobody at EE knows anything or can help, or I keep being passed to the contact EE page. Honestly infuriating. 

I've tried this on the app and online with different devices and browsers. 

Can someone please suggest and give a specific flow on who to contact? 

1 REPLY 1
Matt_124
Star Contributor
Star Contributor

Are you trying to add this to a mobile account or is it a Broadband account?