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My Bill is also extremely high

Adingle287
Explorer

My Bill is also extremely high, approximately double....

and conveniently 🙄 when I try to check my Bill in the app there is a technical issue...

I'm presuming this is a billing error?

1 SOLUTION

Accepted Solutions
Ali_A
EE Community Support Team

Hi @Adingle287 

Can you clear your browser cookies and cache then try again? 

If you're unable to view your bills online, please give our Customer Service team a call where a guide will be able to look through the bill breakdown for you. 

They'll also be able to help you with the technical issue you're facing. 

Ali

View solution in original post

1 REPLY 1
Ali_A
EE Community Support Team

Hi @Adingle287 

Can you clear your browser cookies and cache then try again? 

If you're unable to view your bills online, please give our Customer Service team a call where a guide will be able to look through the bill breakdown for you. 

They'll also be able to help you with the technical issue you're facing. 

Ali