Unable to login my account with my details

prasannasai2001
Visitor

‎24-06-2025 11:00 PM - last edited on ‎26-06-2025 10:53 AM by

Unable to login my account with my details

[Mod edit: add title]

0 Helpful
1 REPLY 1
Alex_H
EE Community Support Team

‎25-06-2025 08:33 AM

Hi @prasannasai2001,

Welcome to the EE Community

What is the error you are getting when you try and login to your account? Have you tried both the website and the app? 

Have you also tried a quick password change to see if that lets you login? 
 

Alex