20-02-2024 04:17 PM
20-02-2024 04:18 PM
dialing 150; that is also not working, Please support
20-02-2024 05:25 PM
Hi @UKC,
Welcome to the EE Community. 🙂
Is it a brand new SIM?
Are you in the UK?
James
20-02-2024 05:27 PM
yes, its existing sim
20-02-2024 05:33 PM
When was the SIM last used for a chargeable service, @UKC?
Has it been paired with an EE online account before?
Expecting voucher pin should be still active as it was purchased on 5th Feb
20-02-2024 05:35 PM
Is this the first time you've tried to use the SIM, @UKC?
Has it been topped up to activate it?
20-02-2024 05:36 PM
tried but failed. getting error message
20-02-2024 06:20 PM
How are you trying to top up, @UKC?
What is the error message you're seeing?
