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two accounts listed on the 'Manage your Account' page

UltraVio1et
Investigator
Investigator

‎25-04-2023 06:18 PM

Hi,

My EE broadband has come to an end, so yesterday I sorted out a new contract. Afterwards I noticed I have two accounts on the 'Manage your Account' page, my question is will the old one stop, or will I get charged for both accounts?

 

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎25-04-2023 07:26 PM

Are they 2 BB a/c's under your 'Manage your Account' page?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
UltraVio1et
Investigator
Investigator

‎25-04-2023 07:30 PM - edited ‎25-04-2023 07:30 PM

Like my original post said, yes there is, just waiting for my new broadband stuff to turn up

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