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I need to add a data sim to my account

AIDT_3333
Explorer

‎10-12-2025 02:38 PM

I have an EE data sim and need to connect it to my EE account, so I can manage it through my app. How do I do this please?

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎10-12-2025 02:46 PM - edited ‎10-12-2025 02:46 PM

You link it by its mobile no.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
AIDT_3333
Explorer
In response to XRaySpeX

‎10-12-2025 03:05 PM

I tried that, I tried putting the sim into my handset and adding it to the app, it failed when the verification text wouldn't send or receive or whatever.

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to AIDT_3333

‎10-12-2025 03:32 PM

Try linking it thro' your online EE a/c.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful