service Have Been unlink from ID

[UkzVortex98]

I woke up this morning to find that my mobile account and Brodband account had been removed from my EE ID when all old ID were meant to be merged back in April they were meant to do it, then on Thu 26 Dec 2024 somewhere around there merged off IDs were meant to be and now all my Services have been removed of my ID EE 150 didn't want to help me at all with issue.

I am having this issue on the app and the website was working fine until last night thought it was the app being down for updates woke up this morning to find it same and app was working fine all yesterday 

[UkzVortex98]

yes and they do nothing about it 

[Michael_D]

All I can suggest would be to speak to them again @UkzVortex98, and request to speak to a manager.

If you still don't get anywhere, you can raise a complaint online.

Michael

[UkzVortex98]

yes and still have not done any about or care about issue