online chat

[steve_brand]

On the website it says "Messaging is currently unavailable. We apologise for any inconvenience caused."  Why and for how long?  Need to contact EE online.  Unable to use either mobile phone network of landline.

[Schockwave]

Hello @steve_brand ,

Welcome to the community,

Have you tried here?

https://ee.co.uk/contact-ee/account-billing/mobile,

If you have something like Skype, there is a free number you can ring.

Is there anything we can help you with here?

[steve_brand]

Thanks.  I'll give the website a go.  Only got landline internet connection at the moment, so Skype or similar might work.  Account issue.  200GB of data has disappeared over night leaving me with 0.0GB.....!

[Aidin]

Hi I want to pay me bills after 9th march 

[Jon_K]

Hi @Aidin 

Are you usually on a direct debit?

Do you know what your monthly billing date is? Will paying on the 9th make your payment late?

Jon

[Helen179]

Hi

[Leanne_T]

Hi @Helen179 

Do you have a query we can help you with on the community? 

Leanne 🙂