logging in

Susan291
Investigator
Investigator

‎21-10-2022 09:58 AM

why when i login does it in minutes log me out?

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4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

‎21-10-2022 10:20 AM

Login to what? The router or your MyEE or something else? Or are you meaning connecting some device to the router over WiFi.

Please expound?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Susan291
Investigator
Investigator
In response to XRaySpeX

‎21-10-2022 10:36 AM

When I login to myee within minutes it automatically logs me out Sent from my Galaxy
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XRaySpeX
EE Community Star
EE Community Star
In response to Susan291

‎21-10-2022 10:53 AM - edited ‎21-10-2022 10:54 AM

Is your BB working OK? Does the Galaxy connect to the Home BB router OK?

Have you added your Home BB a/c to your MyEE?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Susan291
Investigator
Investigator
In response to XRaySpeX

‎21-10-2022 11:13 AM

Yes everything is working fine BB + mobile?Sent from my Galaxy
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