live chat

kobismummy · ‎31-08-2022

Hi, does the live chat still exist? Id really like to chat to someone online about an upgrade but the chat function never seems to be on.

Schockwave · ‎31-08-2022

Hello @kobismummy <

Welcome to the community,

Yes, live chat does still exist when someone from customer service is not busy with answering phone calls, and you have to be a contract customer. This is only available during opening hours.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

XRaySpeX · ‎31-08-2022

If you are on contract just click "Contact EE" at the top of any Community page and follow through for what you want until you see "Start conversation" to Live Chat during UK business hours.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)