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linking 2 EE numbers under one account?

Amabm
Visitor

‎12-11-2024 11:54 PM

Hello

 I have 2 EE numbers -  a contract number and another pay as you go number.  I have tried to link them to one account, and it keeps saying that they are linked already, but I am only able to access one number on my account. How do I properly link them both to one account?

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3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎13-11-2024 12:05 AM

@Amabm : You can't have a contract no. & a PAYG no. on the same a/c. They don't mix! You need to have 2 a/c's.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Leia3
Visitor

‎31-12-2024 06:14 PM

How do I link my daughters number onto my account as I can't view her bills ect it's all in my name 

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Katie_B
EE Community Support Team
In response to Leia3

‎01-01-2025 10:23 AM

Hi @Leia3. 

Are both numbers under the same billing account?

Speak soon,

Katie

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