22-12-2022 09:00 PM
This site is appalling.
Anything you want to change online is literally impossible to do, it just spins or blocks you.
i have 4 lines and have been a customer for 7 years.
i wanted to change my spend caps and have tried 13 times in the last 4 weeks.
This is not the only problem i have had, every change is almost impossible.
Awful
22-12-2022 09:16 PM
@gb190 It works for me. Have you tried clearing your browser history and cookies?
04-10-2023 08:30 PM
Never bloody works nor the app, only works when you don’t need it, typical
04-10-2023 08:51 PM
@Alexander1771 The app and online accounts are working right now.
04-10-2023 10:11 PM
05-10-2023 07:46 AM
Hi @Alexander1771.
If you are experiencing issues with your online account please report this to our technical care team on 150.
The team can refresh your account to see if this resolves the issue. If this does not they can then look into this further.
Katie