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Loss of app saying we sre having problems please come back later? Too right

Papillon007
Investigator
Investigator

‎03-10-2023 10:52 PM

 
0 Helpful
4 REPLIES 4
Leanne_T
EE Community Support Team

‎04-10-2023 08:30 AM

Morning @Papillon007 

Thanks for coming here. 

Can you access the app this morning? 

Leanne 🙂

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Papillon007
Investigator
Investigator

‎04-10-2023 06:11 PM

True I have not been able to check my bill since starting my EE contract, as well as I have only just managed to get to see my usage on a regular basis of late  seems to me that once EE have you signed on the contract all support and care goes out of the window.

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Papillon007
Investigator
Investigator

‎04-10-2023 06:12 PM

No i cannot view my bill usage and yes I get the grey screen.

0 Helpful
Leanne_T
EE Community Support Team
In response to Papillon007

‎05-10-2023 07:54 AM

Hi @Papillon007 

Does the same happen if you log into the app and your EE account online? 

Leanne. 

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