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having problems!!!

Aaronh9521
Visitor

‎07-12-2022 03:37 PM

i feel like i have joined the EE community or else i doubt id be writing this message but it is still requesting that i add a device or join th community...any ideas? thanks in advance 

0 Helpful
2 REPLIES 2
Leanne_T
EE Community Support Team

‎07-12-2022 03:55 PM

Hi @Aaronh9521

Thanks for coming here. 

Are you trying to purchase a device on the EE Shop? 

Leanne 🙂

Schockwave
EE Community Star
EE Community Star

‎07-12-2022 04:17 PM

@Aaronh9521 , if you are not already a customer and are wanting to join EE as a customer, please log out and then you can order a device or a SIM card.

If you are wanting to get an accessory, then you have to either have a phone contract or sim only contract to do so.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.