Community Activity
Resolved! DPD didn’t attempt delivery and returned phone to EE
I recently switched to EE and got an iPhone contract. I paid the upfront cost and was looking forward to my new phone . I was told DPD would deliver it today however the delivery updated to dispatched and then all of a sudden said it’s being returned...
Order gone missing
So i ordered a phonelast thursday from the ee store, was supposed to of been delivered last friday but i was out, parcelforce left a card saying its at my local post office, this is not the case, i have been twice now and they donr have it, i emailed...
All-rounder contract, with EU roaming, suddenly stopped working in Cyprus
I have been in Cyprus for a few weeks, using my EE phone to call UK numbers. I visit Cyprus regularly and never had a roaming problem since joining EE 3 years ago. I have an All-Rounder contract, with unlimited everything, including EU roaming. Roami...
Data Abroad
Currently in Canada, have the roaming add ons on anyone else's plans been affected? I've had data roaming as a 5GBP add on but then Saturday, it just cut off. Has anyone else encountered data cut offs?
EE Perks account deactivated
Himy EE perks account has been deactivated. I called 150 and was told this could not be done on the phone. Please can my EE perks account be reactivated? I did not complete the original NHS verification in time. regards adam fox
Resolved! EE perk account deactivated
HiI am having issue when trying to perform my upgrade. Registered for perks and didn’t complete verification in time and now saying account deactivated, won’t let me reset password or set up new account as saying I already have one. Please help Than...
Re: Issue UPnP Not Successful XBox/PS4 Using New EE Smart Hub plus
Hi I have been having the exact same issue, never had a problem with BT but switched to new EE broadband and can't connect the Xbox via ethernet cable and the app doesn't work so can't use the Gaming Mode, which was one of the main reasons we switche...
Cannot receive phone calls
We had EE installed on 15 March, since then we can make phone calls but cannot receive them. EE sent out for new phones - still no incoming calls spent all day yesterday on phone to them. Router only works when it thinks it will, even though light ...
Microphone
I have a Google pixel 8a and had it for about a month now and my microphone when I'm taking videos isn't working and sounds like wind blowing on it (even when I'm sat in the house) I have cleaned it, checked all my app permissions, the phone is updat...
EE back office is a joke
Why is it impossible to get any sort of information on this EE back office?! who are they? Why does my case have to go them? Why don’t I even have the slightest timeframe on how long I have to wait? I can’t even get a straight answer for their workin...