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Unable to add Apple Watch to mobile plan

BradleyM04
Visitor

‎12-08-2026 02:25 AM

When attempting to connect my Apple Watch S9 to my mobile plan, which supports the watch, and I try logging into EE following the steps, it states a system error has occurred.

Watch app > Mobile service > Set up mobile service > Log in > Complete 2FA > get error

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎12-08-2026 07:39 AM - edited ‎12-08-2026 08:08 AM

@BradleyM04   Can you please post a screenshot shot of the error.  

if you’ve recently joined EE, you need to make at least one payment for the phone tariff before you add more lines to your account.  

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.
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