email contact

[Noonypoon]

Hi.  Does anyone have an email address for EE?  I want to chat with an agent online.  Thanks

[suziette]

I have a similar issue with EE just like @Kevindye1981 

I got a Samsung from EE with a family and friends discount and I was told the discount will start at the next billing but I have been made to pay the full amount even after several complaints. I am still yet to get this resolved after 10 months and get my refund. I am really bitter about this experience. 

[Christopher_G]

Hi @suziette 

Welcome to the community.

Does your Friend/Family member still work for us? Did our Mobile Care team explain what the problem is?

Chris

[Miroslava5]

Hello, I ordered a phone a while ago, I have a contract with you, I pay regularly, but I did not understand the person on the phone, what did he say, will the phone be delivered to me

[Leanne_T]

Hi @Miroslava5 

Thanks for coming here 🙂

How long ago did you place the order? 

Did you upgrade or order another contract on your account? 

Leanne.