16-02-2022 02:48 PM
Every time i try to upgrade to the new Samsung S22 ultra it says no available packages at the moment and gives me the option to change the phone all other phones work but i want the new one, why is this happening ?
16-02-2022 06:11 PM
Hello @Barnowl1991.
Welcome to the community.
Are you trying to process an early upgrade?
If you are still unable to pre-order I would recommend giving our customer care team a call who will be happy to help you further.
Katie 🙂
