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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 617710 Views
  • 0 replies
  • 14 Helpful

Postpaid Sim balance Not Shown

Dear Community, Hope you will be fine, I change my package from prepaid to postpaid but not be able to see my balance online, kindly guide me , how to see my existing balance or help me to where I have to contact for fix that issue.regards

Change address

I am in my EE app trying to change my address. But when I press ‘change address’ link it doesn’t take me anywhere. Is there a bug at the moment? 

New App

It’s been over a week since the new EE app was launched and still we are experiencing problems. There was nothing wrong with the old app, why change something when everyone could access the services they need. Daily Text & call list is no longer avai...

Minnie4 by • Investigator
  • 515 Views
  • 2 replies
  • 0 Helpful

Gifting

GiftingSecond of the month and the app is down how am I expected to give data to other members of my family How is this possible I am having to use another account for my data We need to be compensated for this

Anil64 by • Visitor
  • 537 Views
  • 2 replies
  • 0 Helpful

App update

Anyone else Having trouble accessing there accounts and noticed that after  2days now you get we’re carrying out an update and we’re sorry you cannot access your account as we are making it better for you 

Adydi2 by • Visitor
  • 411 Views
  • 1 replies
  • 0 Helpful