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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 606052 Views
  • 0 replies
  • 12 Helpful

Resolved! Password no longer an option in MyEE app

Hi I only really ever use the MyEE app when I am on holiday, mostly for moving data from device to device.Anyway, I don't have a PIN, because I never set it up. I always used the email/password combo. That option has now been removed in recent months...

My EE

Your Products Just to let you know guys, there is no visibility under 'Your products ' for some devices.  Hopefully EE will honour their customers and deliver the information as soon as it becomes available.        

Metaverse by Contributor
  • 746 Views
  • 4 replies
  • 1 Helpful

App down can’t share data

Anyone got any ideas on how data can be shared while the app is down? My daughter is in need of data which I have lots of but am now unable to share. Do I have to wait until I can call 150 in working hours? Surely this service should have of 24 hour ...

Angrymum by Explorer
  • 1561 Views
  • 8 replies
  • 11 Helpful

Data gifting

Hi how can I gift data ,when I go into do it says I need to be the account holder of which I am but won’t let me do it 

gifting data

The app is 'being improved'.  I need to gift data to one of my family urgently.  Is there another way to do this?

Lou4 by Visitor
  • 500 Views
  • 1 replies
  • 1 Helpful

Resolved! I am sick and tired of my EE app not working

This app is less hit and more miss. It asks me randomly to update and is also randomly in need of 'tweaking'. I cannot access my data. Even if I reboot, restart, uninstall and reinstall, nothing works.  Come on EE its not rocket science tech it's bog...

Kinkybootz by Established Contributor
  • 1061 Views
  • 2 replies
  • 7 Helpful