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Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 590537 Views
  • 0 replies
  • 12 Helpful

Problem authenication

hello , my payment Card Has expired and if i want to add a new one there is a problem with autorization and verification is needed how to do it ?

My ee offline again

Why is the myee app offline again. When will it be available again. Parental control issue now. Happens far to often. 

adh1305 by Contributor
  • 974 Views
  • 7 replies
  • 1 Helpful

App down

How long till my ee app is back on line as needed to check something out in the app 

Mark4776 by Visitor
  • 343 Views
  • 1 replies
  • 0 Helpful

Resolved! I am the account holder

Why is it being the account holder for the last 10 plus years, and the bloody bill payer, you keep telling me when I select a feature on the app, you continue to tell me I am not the account holder and I need permission from the account holder.....