Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
My daughter has an EE phone that I had on a recurring plan, however my bank details changed and I have forgotten her details to login and change payment information.. is there anyway you can help with this
Been a while ive been here.lets see if i can get on my account to view bill.
Hi all , we are new to EE , just set up the account but what happened is , my number is a one account number and the other 3 numbers for my family are added as a separate account number. I've just added a new number under my account section and it al...
I cannot select the right number to buy an add-on or see the information. I have 3 numbers registered in my account.how can ee manage to mess up a perfectly working app with the recent updates?
Hello,I have recently moved house - do I need to update my address for my contract? If so please let me know how to do this.thanks
How do I add another number to my account as my both children have ee sims?
I’ve just joined re and it’s asking to add to our ee
I'm going round in circles trying to log in to see upgrade options.From calling 150 on my phone, it recognises me ("Hello Martin") and my number, but then asks what device I want to add. So I enter the same mobile number that it knows I'm calling fro...
