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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 602069 Views
  • 0 replies
  • 12 Helpful

App/website

I have never known such an app to be so useless. It's the same on my laptop. Nothing ever works.  It's rubbish. The sooner I can get off this network the better.

Gifting Data

Hi, I have not been able to gift data both on the app on the web. It is coming up with an error message. How do I go about it?

Share Data urgent

My son is stuck and needs DATA ASAP bur once again the stupid App won't load the share DATA. Been trying since 6am this morning, what is the point of the feature being in your plan if unable to access it when required.

Dubdood by Explorer
  • 398 Views
  • 1 replies
  • 2 Helpful

Resolved! Re: Sign in after app update

Just updated the Android app from 5.18.1 to 5.19.1 and now I can't log on - it won't go past the password screen. Previous version (5.18.1) worked fine. I have cleared cache, deleted all data and also uninstalled and reinstalled to no avail. Please a...

MarkSL by Contributor
  • 1275 Views
  • 16 replies
  • 0 Helpful

Gifting data

Since the App was updated it’s useless, constantly not working, under maintenance etcespecially problematic when gifting data, states come back later, etc. even tried the web page rather than app, same problem and have tried a number of devices as we...

Ljc19 by Visitor
  • 411 Views
  • 1 replies
  • 1 Helpful

Resolved! Log in

Hi. I got a sim a few months ago and registered it on the app. I then found out that the sim I was sold was not the correct one. I wanted a data only so I could test signal strength on all the locations  I will be visiting. That being said I have now...

Gibbo53 by Contributor
  • 715 Views
  • 5 replies
  • 1 Helpful