EE app and website

Support using EE to manage your account and check data on-the-go.

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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Sorry, couldn't find that page

Hi, I'd like to express my disappointment in regards to MyEE app and website functionality.I am due to make an upgrade, and as usual I want to check what EE has to offer and compare it with other offers available on the internet. I wanted to see what...

Resolved! Early Upgrades

Hi! I'm in the period where I can upgrade early - However each time I choose a phone I get a message saying "it looks like there aren't any appropriate tariff's" - Or something to that effect.. Why is this? I've looked through the T&C's and cant see ...

Not happy with your app

Resolved! Topup

Hello i want to top but every time my app tells me that you have some problem with it the ee app is improving I don’t know whether the ee service is not working or what

App doesnt work

I've been trying to log on to the app for weeks and it just keeps saying its planned maintenance! When will my app work?

Account

Hi, I have a account with board band with you but I’m struggling to get into my account that it’s been link with as it says the account has close, can I make a new one but I need to account billing and I don’t know it? Could you help me please

EE app down

Hi, anyone know when the app will be up and running again? I need to gift data. Thanks.

Confirmation of mobile number on ee

I can't confirm my number on website or app. I also can't link my account.

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Unable to see the multiple numbers

I have 4 numbers on my account but I can't see any other than mine. How do I access the other 3 numbers, their plans & usage?

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