EE app and website

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The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

My EE app not working

Hi my EE app having problems, for the past 2 days I have not been able to log on.I get to were you enter the pin and automatically puts the pin in it and does not go any further,I have videod it and sent it to EE on twitter without sorting the proble...

Resolved! New App, doesn’t remember me and really slow

HiiPhone 12 and iOS 16.5Since the latest update, every time I log in the app acts as if I’ve never used it before. It asks me to log in on the EE website, asks me to setup a PIN, asks me if I want to use FaceID next time (I say yes), then get a rotat...

Re: My EE says I am not the account holder

I agree ee are useless. the amount of problems I have had is a joke.

Website

How is the website and app still so bad? I've been trying to upgrade online for days and the website is stuck in a continual loop. For the size of the company and revenue income you'd think they'd be able to organise a functioning website. Terrible s...

Worst app ive come across in a world of unworkable apps

I've never once been able to access my account. Are other customers experiencing the same problem?

cant gift data

Hi, I need to gift data to my daughter and husband each month but it just says can't gift data at this time. This is useless as they have 1 GB and I share my data with them. Can you please fix this, its been happening for months.

This new thing you have done i dont like

I may not like how complicated you have made this but I just wanna find out why my bills gone up? I liked the private app where it was just my account not sure what's going on. Haha thanks amber.

Hi

Hi I cant open my app pls help

EE Website - Absolute waste of my time

I have 2 accounts with EE, I have some mobile devices on one account associated with one email address and another account associated with another email address.I could log in on my mobile, but the 'Home' page 'thinks' then comes back blank.I could l...

Ee app does not work

This app is now the most buggy app that I have.Since a recent update it hangs on the opening EE screen and won't move on any further.Used to work fine. And yes.. I have cleared the cache. I have cleared data.I have uninstalled and reinstalled the ap...

EE app and website

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