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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 611702 Views
  • 0 replies
  • 12 Helpful

Upgrade

Is anyone else experiencing error messages when trying to view ee upgrade plans. States sorry we couldn’t find that page. Most annoying 

alison99 by • Investigator
  • 409 Views
  • 1 replies
  • 0 Helpful

ER App not working since moving across from Plusnet

Since moving from plusnet to EE I have not been able to view my bill or account/ profile on the EE app. I have raised this and just keep getting texts to say still being looked into. Can your profile just be deleted and you try and register again? Ca...

SLG65 by • Explorer
  • 487 Views
  • 2 replies
  • 1 Helpful

App

I unfortunately cannot access the App? Need to  enable cookies on my browser, tried but no joy? All other Apps work, any advice

Please fix gifting data!

What has happened to the EE website and app? It used to function reasonably well, but recently has become incredibly slow with constant malfunctions. I used to be able to gift data quickly from the main page, now it’s hidden away and never works anyw...

mitchino by • Investigator
  • 818 Views
  • 9 replies
  • 1 Helpful

Can’t gift data.

When will the app be back on, I need to gift data to another of my divides, or is it posible another way.

CCCP by • Visitor
  • 914 Views
  • 4 replies
  • 1 Helpful
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