Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I know I am not alone in this, I still cannot find EE Up to sign into Rewards though I have tried to search for it and followed posts from other lost Up seekers. There is a reference to clicking on the "menu in the top left corner" but I have not fou...
My contract runs out on the first of march and I'm trying to get a new phone but I can't look at any on the Er Website which is really frustrating. I keep reloading the page lik it say to do but nothing happens and I keep getting the same message
Nothing for now
Hi I have deleted and downloaded the app and updated to the version released today 5.13.1to no availI have contacted tech support who have not been able to help can you pass this onto the back office to resolve please guys? I receive a message saying...
how do I do this ? thx Danny
When I log into my online account and go onto current usage. I get a message saying sorry we cannot find that page. Has anyone else encountered this please and how do I fix it thanks
How do I get into my other account different phone number
Hi all. Is anyone else's ee app not working. I have reinstalled and still not. Itll ask me to log in and then ask ask pin twice and then won't let me go any further. Please help.
Tried to use the app and website last week and today and you're still under maintenance? Not a good look for a big company. Really annoying as I am approaching the end of my present phone contract. I've been with EE for years but maybe it's time to m...
Where can I find how many minutes I have used up on the app ?
