Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
We've teamed up with Airtime Rewards to give you a chance to win £100 credit towards your EE Mobile bill. With Airtime Rewards, you get money back every time you shop in-store or online at over 150 retailers. Then, when you're ready, you can use...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go. Starting is easy, sign up throug...
Since the routine maintenance on the 8/3/22 I've been unable to log in, I've followed the instructions and downloaded the app again, only to be told there is routine maintenance, well I hope when I don't pay my bill on the 6/4/22 Ee accept that "rout...
I am eligible for an upgrade and have gone through the process choosing a new phone and plan. I get through to checkout and I am getting a message :- "Sorry, there has been a problem validating your data". All my data is correct. I am not prepared to...
im very happy with my EE@
Hi I get:LOGIN - ERRORWe're working on fixing this page. In the meantime, find help at ee.co.uk/help This occurs whenever I try to log in via the browser, or even the app on my phone. I've tried several browsers (including new browsers), my phone app...
My hubby got 4 phones last year on his name for the family. I have fault with mine and they wont sort unless he goes into the store which he is unable to do at present. Can i get my name added to the account.
I have tried swapping my PAYG account to a PAYM account using the transfer method on the website which states change is immediate, but has yet to happen or show any kind of sign of happening. When I did the change I was not logged in to my account on...
My account holder is trying to call 150 setup a pin number so that I can access the account and move the second line an esim to a new account in my name. But it's taking forever to get through is there anyway other way to set the pin?We can not be in...
I wanted to change my password to an old one I've used and when I tried I got this error:"choose a password you haven't used before" Solution:So I gave it a try and it seems like 5 passwords ago (from your current) can be used again.Example: 1Current...
I am trying to add my number to my device on my phone to check my bill on ee app saying that it it’s been exiting to name hold but I am the hold must be because I might done new folder can you please help me please
