Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi, my name is CURT, I am not a ee employee. But I will try to help out as best as I can whilst the my ee app is down, please do not hesitate to email me on xxxxxxxxxxxxx@xxxxxxxxx [Mod edit: Please do not share personal details as your posts are vi...
I have gone into the app on mobile and tablet and cannot find anywhere under the heading “ bills and payments”It just shows me my plan details.
How come it’s taking a tech company ages to develop and use a new app.
What is wrong with online shop for upgrading I can get to the new shop for BT but when I go into account to upgrade or buy it just says sorry cannot find very frustrating as had to telephone to upgrade today but did not go to watch as wanted to loo...
My watch keeps pausing when working out
Hi, I’m having problem with the app to EE and they say that they’ve changed site that I am the account holder put on the app designer not 15 old daughter. How do I change it back to me please help .
I’m looking at upgrading and tried on the site, there is a discounted price but when I click on the phone the price is much more. There is no indication of what combination of phone and airtime would give you the discounted price. For example the iPh...
