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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 605980 Views
  • 0 replies
  • 12 Helpful

Mobile phone bill online

Hi,In the past week I have moved from BT to EE.The broadband switched over a few days ago.I can now log on to My EE and see my broadband account.I have received my replacement SIM cards for my mobile phones.Spoke to EE last night, and my number will ...

p1979 by • Investigator
  • 666 Views
  • 3 replies
  • 0 Helpful

Upgrade Unavailable

Hello, When I go to either the website/app to look at upgrades, it either says my upgrade is unavailable or it won't let me click to get to the deals. I've rang up EE helpline and they've said I can upgrade and I've also texted UP to 150 and they've ...

dminett1 by • Investigator
  • 861 Views
  • 5 replies
  • 2 Helpful

Resolved! Upgrade

I am trying to upgrade my phone on the app but keep getting sent back to original screen when trying to search upgrades

Dave658 by • Explorer
  • 1185 Views
  • 7 replies
  • 7 Helpful
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